Shipping Policy
Thank you for visiting and shopping at lilsky.in Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates
We ship your orders through India Post. Shipping charges for your order will be calculated and displayed at checkout.
| Weight | Local | Up to 200 Kms. | 201 to 1000 Kms. | 1001 to 2000 Kms. | Above 2000 Kms. |
|---|---|---|---|---|---|
| Up to 50 grams | INR 15 | INR 35 | INR 35 | INR 35 | INR 35 |
| 51 grams to 200 grams | INR 25 | INR 35 | INR 40 | INR 60 | INR 70 |
| 201 grams to 500 grams | INR 30 | INR 50 | INR 60 | INR 80 | INR 90 |
| Additional 500 grams or part thereof | INR 10 | INR 15 | INR 30 | INR 40 | INR 50 |
Delivery estimates
| Success Indicators | |
|---|---|
| Average Time Taken | |
| Local * | 1-2 Days |
| Metro-Metro | 1-3 Days |
| State Capital to State Capital | 1-4 Days |
| Same State | 1-4 Days |
| Rest of the Country | 4-5 Days |
Local shall mean:
- Articles booked and to be delivered within identified PIN codes-for Metro Cities.
- Articles booked and to be delivered within Municipality limit-for cities other than Metro cities.
- Articles booked and to be delivered within the same PIN code delivery jurisdiction- for Small Towns (Kasbas) or Mufussil areas having no defined town delivery area.
Delivery delays
Delay in the delivery of your order can occur occasionally due to various external factors that are not in control of Lilsky.in. We will notify you on any such delay in the delivery through email or phone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Lilsky.in is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Lilsky.in is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of India
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.